Free shipping over $150
In store pick up - Free
Free local delivery over $150. If under $150, we charge a fee of $7.99
We ship all orders using Canada Post. You will receive an email confirmation with your tracking number once your order has been shipped.
Shipping charges are not refundable.
The exchange window for Christmas orders has ended.
We offer exchange or online store credit within 14 days from the date your order is received. No refunds.
Clothing must be returned new, unworn, and all tags still on.
Please be careful when trying on garments at home. (For example, makeup and deodorant)
Garments that are damaged or soiled will not be accepted for an exchange or online store credit.
All sale items are a final sale, except those sale items with an automatic discount activated in cart. Those sale are items are eligible for our standard exchange policy.
All bodysuits, swimwear, and hair accessories are final sale.
Sorry we do not offer price adjustments.
All online store credits are issued in the form of an E-Gift Card. Once your return has been received, you will receive an email confirmation with your online store credit amount, less the shipping cost. All E-Gift Cards are to be treated just like cash, if lost, stolen or deleted they can not be replaced.
We do not cover the cost to ship the item(s) back to us.
If you are wanting to return an item from an online order for store credit or exchange, please contact us by email indicating your order number, and which items you will be returning.