Free shipping over $150
If under $150, we charge a flat rate of $15
In store pick up - Free
We ship all orders using Canada Post. You will receive an email confirmation with your tracking number once your order has been shipped.
Shipping charges are not refundable.
We offer exchange or online store credit within 14 days from the date your order is received. No refunds.
Clothing must be returned new, unworn, and all tags still on.
Please be careful when trying on garments at home. (For example, makeup and deodorant)
Garments that are damaged or soiled will not be accepted for an exchange or online store credit. All items with a "save $" icon are final sale, along with any item that has final sale indicated in the description of the product. Any item that is 50% off or greater is also final sale. Items less than 50% off will be eligible for our standard exchange policy.
All bodysuits, swimwear, and hair accessories are final sale. Due to the nature of face masks, they are also final sale.
Sorry we do not offer price adjustments.
All online store credits are issued in the form of an E-Gift Card. Once your return has been received, you will receive an email confirmation with your online store credit amount, less the shipping cost. All E-Gift Cards are to be treated just like cash, if lost, stolen or deleted they can not be replaced.
We do not cover the cost to ship the item(s) back to us.
Unfortunately, with our system, all in store credits will not be able to be used online at this time.